Privacy Policy

1) What we collect

• Account data: name/handle, email, password (hashed), age/eligibility signals, preferences.
• Gameplay & community data: game activity, scores, chat/posts, reports, moderation actions.
• Device & analytics: IP address, device/browser identifiers, cookies/local storage, pages viewed, crash logs.
• Payments (if used): purchase history and transaction references. Payment card details are typically handled by our payment processor, not stored by us.
• Support communications: messages you send us and related metadata.

2) How we use your information

• Provide and operate the service, including account management and gameplay features.
• Moderate content, prevent abuse, and enforce our terms.
• Process purchases, refunds, and fraud checks (where applicable).
• Improve performance, security and user experience (analytics and testing).
• Communicate with you about updates, support requests and important notices.
• Comply with legal obligations and respond to lawful requests.

3) Our lawful basis (NZ approach)

We collect and use personal information only for lawful purposes connected with our functions and only when it is necessary for those purposes. Where required or appropriate (e.g., optional marketing or certain cookies), we rely on your consent, which you can withdraw by adjusting settings or contacting us.

4) Cookies and analytics

We use cookies/local storage for sign-in, preferences, security, and measuring site usage. You can control cookies via your browser settings; some features may not work without essential cookies.

5) Sharing and disclosures

We may share information with trusted service providers who process data on our behalf (e.g., hosting, analytics, email delivery, customer support, payment processors). We may also disclose information to comply with law, protect users, investigate fraud/abuse, or in connection with a business transaction (e.g., merger), subject to appropriate safeguards.

6) International transfers

Some providers may store or process information outside New Zealand (commonly Australia, the United States, or other regions). We take reasonable steps to ensure overseas recipients protect your information in a way that is comparable to NZ privacy requirements (e.g., contractual controls and security standards).

7) Security

We use reasonable safeguards to protect personal information, such as access controls, encryption in transit where supported, monitoring, and secure development practices. No method of transmission or storage is completely secure.

8) Retention

We keep personal information only for as long as needed for the purposes described above, unless a longer period is required by law or for dispute resolution. We then delete or de-identify it where practicable.

9) Your rights (NZ)

• Request access to your personal information.
• Request correction of your personal information (or ask us to attach a statement of correction).
• Complain to us, and if unresolved, to the Office of the Privacy Commissioner (NZ).

10) Children

Our service is not intended for children who cannot legally provide consent. If you believe a child has provided personal information without appropriate consent, contact us and we will take steps to remove it where required.

11) Contact us